Getting Started with your Vonage account
Welcome to the Vonage phone system. To login, open a web browser and navigate to app.vonage.com. Click on Log in with Single Sign-On, type in your MDY email address, and click Next. Follow the prompts to login with your MDY Google account.
There are a few onboarding steps that should be followed once you're logged in.
- Setting up your voicemail greeting
- Changing your voicemail pin
- Setting up your call handling options (forwarding, ringing your cell, etc.)
- Installing the Vonage app on your cell phone, and school-issued device. (WFH users)
Voicemail
To change your Voicemail settings, open https://app.vonage.com/settings/voicemail on a computer, or open the Vonage app on your phone, access Settings, then choose Voicemail. In this section you can set greetings, set your voicemail to email settings, and change your voicemail pin.
To set greetings, click the Record button next to the greeting type you're trying to set. If you're using a computer, it will prompt you to put in your phone number to record the greeting. Please create greetings for the following categories:
Optionally, you can also set an Out of Office greeting.
Installing the Vonage App
iPhone app - https://apps.apple.com/us/app/vonage-business-communications/id456697646
Android app - https://play.google.com/store/apps/details?id=com.vocalocity.Administration&a=1000
Windows app - https://vbc-downloads.vonage.com/win/VonageBusinessSetup.exe
Mac app - https://vbc-downloads.vonage.com/mac/VonageBusinessSetup.dmg