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Lock / Unlock Screen

The lock screen command will mute and disable all Chrome windows on your student's device. The command is designed to unlock at the end of the session, but if a student joins a new session before the first session ends, they will remain locked.

To lock a student's screen: 
  1. Select one or more students using the checkbox to the left of each student's name
  2. Click the Lock / Unlock device button
  3. (Optional) enter a custom message to be displayed on the locked screen
  4. Click Lock devices on the Lock / Unlock Devices confirmation popup window

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Devices may also be locked or unlocked by clicking the Lock / Unlock device button on the command bar and then making lock / unlock selections.

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To unlock a student's screen:
  1. Select one or more students using the checkbox to the left of each student's name
  2. Click the Lock / Unlock device button
  3. On the Lock / Unlock devices popup window, click the Unlock button
  4. Confirm by clicking the Unlock devices button

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If the student's device does not unlock after 30 seconds, reboot the student's device, wait for the student to connect to the session, and then issue the unlock command again.